Privacy Policy

Last updated: December 31, 2025

Summary: We collect only what's necessary to provide our time tracking service. We never sell your data. We use industry-standard security practices to protect your information.

1. Introduction

Punch'd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our time and attendance tracking service ("Service").

By using Punch'd, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

Data Type Purpose
Account Information Name, email, phone number, company name - to create and manage your account
Employee Information Names, email addresses, job roles of employees you add to the system
Payment Information Credit card details (processed by Stripe) - to process subscription payments
Communication Data Messages you send us via support channels

2.2 Information Collected Automatically

Data Type Purpose
Time Entry Data Clock in/out times, duration - core functionality of the Service
GPS Location Data Location coordinates when clocking in/out - to verify job site presence
Device Information Device type, OS version, app version - for troubleshooting and compatibility
Usage Data Features used, pages visited - to improve our Service

2.3 Biometric Information

Important: If you enable facial verification, we collect and process biometric data (facial geometry). This is sensitive personal information subject to special protections under laws like BIPA, CCPA, and GDPR.

Our facial verification feature:

Employer Responsibilities: If you use facial verification, you are responsible for:

3. How We Use Your Information

We use collected information to:

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on:

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

5.1 Service Providers

We work with trusted third parties who help us operate our Service:

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

5.2 Business Transfers

If Punch'd is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data becomes subject to a different privacy policy.

5.3 Legal Requirements

We may disclose information if required by law or in response to valid legal requests (e.g., court orders, subpoenas).

5.4 With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

6. Data Retention

We retain your information for as long as necessary to:

Retention Periods:

7. Data Security

We implement robust security measures to protect your data:

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights:

8.1 All Users

8.2 EEA/UK Users (GDPR)

8.3 California Users (CCPA)

8.4 Illinois Users (BIPA)

If facial verification is enabled, Illinois residents have rights under the Biometric Information Privacy Act, including the right to:

8.5 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days (or as required by applicable law).

9. International Data Transfers

Punch'd is based in the United States. If you access our Service from outside the US, your information may be transferred to and processed in the US, where data protection laws may differ from your jurisdiction.

For EEA/UK users, we ensure appropriate safeguards through:

10. Children's Privacy

Our Service is not intended for anyone under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Cookies and Tracking

We use cookies and similar technologies to:

You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

12. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

For GDPR inquiries, you may also contact our Data Protection Officer at [email protected].

15. Supplemental Notices

15.1 California Privacy Notice

Under the California Consumer Privacy Act (CCPA), California residents have additional rights as described in Section 8.3 above. In the past 12 months, we have collecte