Terms of Service
Last updated: January 7, 2025
These Terms of Service ("Terms") govern your use of Punch'd, a time and attendance platform operated by Krynovo ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account, accessing, or using Punch'd, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use our services.
2. Description of Service
Punch'd provides time and attendance tracking software for businesses, including:
- GPS-verified clock-in and clock-out functionality
- AI-powered face verification for identity confirmation
- Geofencing and location tracking
- Scheduling and shift management
- Time reports and cost analytics
- Break compliance tracking
- Certified payroll generation (WH-347)
3. Account Registration
3.1 Eligibility
You must be at least 18 years old and have the legal authority to bind your organization to these Terms.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.
3.3 Accurate Information
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
4. Subscription and Billing
4.1 Pricing
Our services are offered on a per-user subscription basis. Pricing is displayed on our website and may be subject to change with 30 days notice.
4.2 Free Trial
We offer a 14-day free trial. No credit card is required to start. At the end of the trial, you must subscribe to continue using the service.
4.3 Payment
Subscription fees are billed in advance on a monthly or annual basis. All payments are processed through Stripe and are non-refundable except as required by law or as stated in our refund policy.
4.4 Refund Policy
We offer a 30-day money-back guarantee for new subscribers. If you are not satisfied within the first 30 days of your paid subscription, contact us for a full refund.
4.5 Cancellation
You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period.
5. Acceptable Use
You agree not to:
- Use the service for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the service
- Upload malicious code or content
- Resell or redistribute the service without authorization
- Use the service to violate any applicable laws or regulations
- Falsify time records or encourage employees to do so
6. Data and Privacy
6.1 Your Data
You retain ownership of all data you input into Punch'd. We process your data solely to provide the service as described in our Privacy Policy.
6.2 Biometric Data
Our face verification feature collects and processes biometric data. By enabling this feature, you confirm that you have obtained appropriate consent from your employees as required by applicable law.
6.3 Location Data
Our GPS tracking feature collects location data during clock-in and clock-out. You are responsible for informing your employees about this data collection.
7. Employer Responsibilities
As an employer using Punch'd, you agree to:
- Comply with all applicable labor and employment laws
- Obtain necessary consents from employees for biometric and location data collection
- Use accurate wage and hour data for payroll purposes
- Not use the service to discriminate against or harass employees
- Maintain appropriate records as required by law
8. Intellectual Property
Punch'd, including its software, design, logos, and content, is owned by Krynovo and protected by intellectual property laws. You are granted a limited, non-exclusive license to use the service for your internal business purposes.
9. Disclaimers
9.1 Service Availability
We strive to maintain high availability but do not guarantee uninterrupted service. The service is provided "as is" without warranties of any kind.
9.2 Compliance
While Punch'd includes features for compliance (such as break tracking and certified payroll), you are solely responsible for ensuring compliance with applicable laws. We do not provide legal advice.
10. Limitation of Liability
To the maximum extent permitted by law, Krynovo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising from your use of the service.
Our total liability for any claim arising from these Terms or your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Krynovo and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the service or violation of these Terms.
12. Modifications
We may modify these Terms at any time. We will notify you of material changes by email or through the service. Your continued use after such notice constitutes acceptance of the modified Terms.
13. Termination
We may suspend or terminate your access to the service at any time for violation of these Terms or for any other reason with notice. Upon termination, your right to use the service ceases immediately.
14. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of California.
15. Contact
For questions about these Terms, please contact us at:
Email: krynovo@gmail.com
Punch'd is a product of Krynovo.